FAQ

FAQ

1. What types of ethnic wear do you offer?

We offer a wide variety of ethnic wear, including:

• Sarees (Silk, Cotton, Georgette, Chiffon, etc.)

• Anarkali suits

• Lehenga cholis

• Kurtis & Tunics

• Salwar kameez

• Dupattas & Stoles

• Designer wear & bridal collections

2. What size range do you carry?

We offer sizes from M to 5XL, and we also provide customized tailoring services for a perfect fit. Please visit our store or get in touch with our customer support for any special size requests.

3. Do you offer customization or tailoring services?

Yes! We provide customization options for select styles. Our expert tailors can alter your outfit to ensure a perfect fit, including blouse stitching for sarees or altering length and sleeve style.

4. Do you have bridal collections?

Absolutely! We have a dedicated bridal collection featuring sarees, lehengas, and anarkalis designed for weddings and special occasions. These collections include intricate embroidery, embellishments, and luxurious fabrics like silk, velvet, and brocade.

5. Can I purchase online or do I need to visit the store?

We offer both online and in-store shopping options. You can browse and order your favourite ethnic wear from our Instagram Page. Additionally, you can visit our store for a personal shopping experience and try on garments before purchasing.

6. Do you offer international shipping?

Yes! We ship to several international locations. Please check our shipping policy on the website for details, including delivery timelines and charges to your country.

7. What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit/Debit Cards

• UPI (Google Pay, PhonePe, etc.)

• Net Banking

• Cash on Delivery (COD) for orders within India

• Wallet payments (Paytm, etc.)

8. Can I return or exchange items?

We offer returns and exchanges for unworn and unwashed items within 7 days of purchase, with the original receipt. Please check our return policy for more details on specific terms and conditions.

9. How do I care for my ethnic wear?

Each fabric requires different care. We provide specific care instructions for each garment, whether it’s dry cleaning, hand wash, or machine wash. Please follow the instructions to ensure your ethnic wear remains in great condition.

10. How often do you update your collections?

We update our collections regularly, especially around festive seasons like Diwali, Navratri, and wedding season. Make sure to follow us on social media and subscribe to our newsletter to stay updated on new arrivals.

11. Do you offer gift cards?

Yes, we offer gift cards that you can purchase online or in-store. Perfect for weddings, festivals, or any special occasion!

12. Can I schedule an appointment for personal shopping assistance?

Yes! If you prefer a personalized shopping experience, you can schedule an appointment with one of our expert stylists who will help you select the perfect ethnic wear for your occasion.

13. Do you offer discounts?

We offer seasonal discounts and promotional offers throughout the year.

14. What should I wear with my saree or lehenga?

We offer matching blouses, petticoats, dupattas to complete your look.

15. How do I know if an item is available in stock?

If you’re looking for something specific, feel free to contact us, and we will let you know about its availability or help you place a special order.

16. Can I change the delivery address after placing an order?

Once the order is confirmed, we generally cannot change the delivery address. However, if you need to make a change, please contact our customer support team as soon as possible, and we’ll try to accommodate your request.

17. Are your products handmade?

Many of our products are handmade, featuring handwoven fabrics, hand-embellished embroidery, and handcrafted designs by skilled artisans. We take great pride in supporting traditional craftsmanship.